Premium Ceremonial-Grade Matcha Green Tea

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Privacy Policy

  1. Your Information

 

What do we do with your information?

 

When you purchase something from Matcha Zen, we collect the personal information you give us as part of the normal buying and selling process, such as your name, address and email.

 

When you browse our store, we also automatically receive your connection’s Internet protocol (IP) address, in order to provide us with information that helps us optimize the website for your browser and operating system.

 

With your permission, we may send you emails about our store, new products and other updates. You can unsubscribe from these emails at any time.

 

  1. Consent

 

How do we get your consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we infer that you consent to our collecting of this information and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.

 

How can you withdraw your consent?

 

If you change your mind after you opt-in, you may withdraw your consent for us to contact you and for the continued collection, use, or disclosure of your information at any time. To withdraw consent, contact us at info@matchazentea.com.

 

  1. Disclosure

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

  1. Shopify

 

Our store is hosted on Shopify Inc. It provides us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. It stores your data on a secure server behind a firewall.

 

Payment

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more information, read Shopify’s Terms of Service or Privacy Statement.

 

  1. Third-Party Services

 

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information that we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Matcha Zen. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave Matcha Zen’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Google Analytics

 

Matcha Zen uses Google Analytics to help us learn about who visits our site and what pages are most viewed. This allows us to enhance the user experience and constantly improve our website for you.

 

  1. Security

 

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure your data isn’t inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.

 

  1. Cookies

 

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 

  1. Age of Consent

 

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

  1. Changes to This Privacy Policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, to keep you aware aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

  1. Questions & Contact Information

 

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, don’t hesitate to contact our Privacy Compliance Officer at info@matchazentea.com.

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